All Systems Operational

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Current status and past incident reports for Nucleus.

Uptime over the past 90 days. View historical uptime.
Nucleus Sites Operational
Dashboard Operational
API Operational
Nucleus Giving Operational
Credit Card Payment Processing Operational
ACH Payment Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Dashboard Uptime
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Nucleus Sites Uptime
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Oct 13, 2026

Giving and payments temporarily unavailable
Resolved - The Incident has been resolved. Automatic billing and subscription payment method updates have been re-enabled.
Oct 13, 14:55 UTC
Update - We are continuing to monitor for any further issues.
Oct 13, 14:54 UTC
Monitoring - Church giving is working normally. Our investigation found that only Nucleus subscription billing was affected, not church giving. Gifts through GivingFlow kept processing throughout the incident, and scheduled gifts are back on and processing normally.

We've added fraud protection to card entry across Nucleus and RebelGive, so saving a new credit card may take a few extra seconds.

Subscription payments, including updating a subscription's payment method, are still unavailable while we wait for our payment processor to restore our billing account. We'll post another update once that's back.
Oct 13, 04:27 UTC
Identified - Our payment processor has temporarily disabled transaction processing due to suspicious activity. Right now, no new gifts or payments can be processed, including credit card and ACH transactions in GivingFlow and payments for subscriptions.

We've identified the cause of the suspicious activity and are working to harden our API against fraudulent activity. We will post another update when service is available again.
Oct 12, 18:13 UTC

Oct 12, 2026

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

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