Giving and payments temporarily unavailable

Incident Report for Nucleus

Identified

Our payment processor has temporarily disabled transaction processing due to suspicious activity. Right now, no new gifts or payments can be processed, including credit card and ACH transactions in GivingFlow and payments for subscriptions.

We've identified the cause of the suspicious activity and are working to harden our API against fraudulent activity. We will post another update when service is available again.
Posted Oct 12, 2026 - 18:13 UTC
This incident affects: Nucleus Giving (Credit Card Payment Processing, ACH Payment Processing).